Terms & Conditions

General terms and conditions of business


These terms and conditions apply exclusively to all deliveries and services within the online shop of KiteWorldWide GmbH (hereinafter referred to as KiteWorldWide) in the version valid at the time of the respective order. Deviating terms and conditions are only valid if they are confirmed by us in writing.


The presentation of goods in the online shop represents a non-binding invitation to order goods. By clicking on the "Buy" button you declare your binding intention to purchase the ordered goods. After receipt of the purchase offer you will receive an automatically generated e-mail confirming that we have received your order. This confirmation of receipt does not constitute an acceptance of your purchase offer. A sales contract for the goods is only concluded if we expressly declare the acceptance of the purchase offer or if we send the goods without prior express declaration of acceptance. The acceptance period within which we can accept your purchase offer is a maximum of 3 working days. The contract can be concluded in German language. The complete text of the contract is not stored by us. You can save it electronically before sending the order by using the print function of your browser.


If possible, you will receive your order in a single shipment. Unless your order contains items that must be packed separately and shipped separately. This does not put you at a disadvantage: We will pay the additional postage and packaging costs. Here you can find all information about the shipping costs for our deliveries: Shipping


For the payment of the goods you can choose between payment by PayPal, credit card, instant bank transfer, depending on the country of delivery. We generally reserve the right to exclude certain payment methods. You can find further information about payment options under: Payment


Obvious mistakes, typing, printing and calculation errors which we make in the presentation of an offer or in the context of an order confirmation are not binding for us.


Right of withdrawal You have the right to withdraw from this contract within 14 days without giving reasons. The revocation period is 14 days from the day on which you or a third party designated by you, other than the carrier, took possession of the last goods. In order to exercise your right of revocation, you must inform us (KiteWorldWide GmbH, Neustädter Neuer Weg 6, 20257 Hamburg, Germany, phone number: +49 (0) 40-20 93 45 090 , e-mail address: shop@kiteworldwide.com) by means of a clear statement (e.g. a letter or e-mail sent by post) about your decision to revoke this contract. You may use the attached model cancellation form, but this is not mandatory. In order to comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of withdrawal

If you cancel this Agreement, we shall refund to you all payments we have received from you, including delivery charges (other than any additional charges arising from your choice of a different method of delivery to the cheap standard delivery we offer), immediately and no later than fourteen days from the date on which we receive notice of your cancellation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the day you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the 14-day period.

You can return the goods to the following address using a shipping service of your choice and at your own expense:

KiteWorldWide GmbH
Neustädter Neuer Weg 6
20257 Hamburg

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts

- for the delivery of newspapers, magazines