You are not satisfied with your order or the wetsuit does not fit? No problem, you can return your order within 14 days after delivery. Please register the return in advance via our returns portal. You will receive a suitable shipping label from us!

 And this is how it works:

  1. Open our returns portal.
  2. Enter your order number and your e-mail address. You do not need a user account!
  3. You will be taken to the overview of your previous orders.
  4. Go to the relevant order and select the items you would like to return. Please enter the number of items you would like to return and a reason for the return.
  5. Afterwards, you will receive an e-mail confirming your return.
  6. We will send you a shipping label within one day.
  7. Carefully pack the items in the same box in which you received them.
  8. Remove the old shipping label.
  9. Stick on the new shipping label so that it is clearly visible and take the package to the responsible shipping company.

The return policy only applies to unworn, unwashed and unblemished items from which the labels have not been removed. Trying on clothes for a short time in front of the mirror at home does not count as "wearing". However, if the items show signs of wear, e.g. make-up stains or there is a smell of food or perfume, a refund is excluded! Once we have received and checked the return, we will give you a refund by the same method you used to pay. This process can take up to 14 days.

Please note: We will deduct the return shipping costs from the refund amount. 
Furthermore: due to hygienic reasons, you cannot return sunscreen or other cosmetics.

Unfortunately, it is not possible to exchange any items. We will refund your money and ask you to order the desired item again.